Privacy Policy for PetDose

1. Information We Collect

We collect the following types of information when you use the App:

Personal Information:

• When you create an account: your name, username, email address, age, and profession (e.g., Veterinarian, Veterinary Student, Veterinary Technician, Other).
• This helps us identify you, manage your account, and tailor the App to your professional needs.

User-Generated Content:

• Content you submit, such as comments, photos, or patient-related data (e.g., patient name, owner name, ID, age, procedure).
• This is used to provide features like dosage calculations, PDF generation, and history logs.

Device Information:

• Your phone model (e.g., iPhone 14) and iOS software version (e.g., iOS 18.1).
• Collected to ensure compatibility and optimize App performance.

Usage Data:

• Information about how you use the App (e.g., features accessed, time spent, errors encountered).
• Used to improve functionality and user experience.

We do not collect sensitive personal data beyond what's necessary for the App's purpose, and all data processing aligns with your consent and applicable laws.

2. How We Use Your Information

We use your information to:

Provide and Improve the App:

• Deliver core features like dosage calculations, patient data storage, PDF generation, and history logs.
• Optimize performance and troubleshoot issues based on device and usage data.

Develop New Products and Services:

• Use personal information and User-Generated Content (anonymized where possible) to research, analyze, and create new tools, features, or offerings (e.g., advanced analytics, educational resources, or related apps).

Communicate with You:

• Send updates, support responses, or notices about the App via email (you can opt out of non-essential communications).

Ensure Compliance and Safety:

• Verify professional qualifications, enforce our Terms, and protect against misuse or legal violations.

We may combine or anonymize data for these purposes, ensuring compliance with privacy laws like GDPR and HIPAA.

3. Sharing Your Information

We may share your information as follows:

With Service Providers:

• Third parties (e.g., hosting or analytics providers) who help us operate the App, bound by strict confidentiality and data protection agreements.

For New Products and Services:

• With partners or affiliates if we use your data (anonymized where required) to develop or promote new offerings, per the license in our Terms of Service.

Legal Obligations:

• When required by law, subpoena, or to protect our rights, safety, or property, in compliance with regulations like GDPR, CCPA, or HIPAA.

Business Transfers:

• If we sell or merge our business, your data may be transferred, with safeguards to maintain privacy.

We do not sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Storage:

• Data is stored securely on servers in the United States, with backups retained for a reasonable period after deletion (e.g., 90 days).
• Patient data is encrypted to meet HIPAA standards where applicable.

Security:

• We use industry-standard measures (e.g., encryption, access controls) to protect your information from unauthorized access, loss, or misuse.
• No system is 100% secure, but we strive to meet global privacy standards.

Retention:

• We keep personal information and User-Generated Content as long as your account is active or as needed for our purposes (e.g., product development), unless you request deletion or laws require otherwise.

5. Your Rights and Choices

Depending on your location, you have rights under laws like GDPR, CCPA, or HIPAA:

• Access: Request a copy of your data.
• Correction: Update inaccurate information.
• Deletion: Ask us to delete your data (though we may retain anonymized data or backups as allowed).
• Restriction/Objection: Limit or object to certain uses (e.g., product development), where permitted by law.
• Portability: Receive your data in a usable format.
• Opt-Out: Unsubscribe from non-essential emails or uninstall the App to stop data collection.

To exercise these rights, contact us at codeandcraft3d@gmail.com. We'll respond within legal timeframes (e.g., 30 days under GDPR/CCPA). Note: Deleting your account ends our license to use your User-Generated Content, but shared or anonymized data may persist.

6. Third-Party Services

• We may use third-party services (e.g., cloud hosting, analytics) to process device and usage data, but they are contractually limited to our purposes and cannot use your data independently.
• No third-party trackers or ad networks collect personal data through the App.

7. Children's Privacy

The App is intended for users 13+ (16+ in some EU regions). We do not knowingly collect personal data from children under these ages. If we learn of such data, we'll delete it promptly, complying with laws like COPPA and GDPR.

8. International Data Transfers

The App is available worldwide, and data may be transferred to the United States. We use safeguards (e.g., Standard Contractual Clauses under GDPR) to protect data across borders, ensuring compliance with local laws.

9. Compliance with Health Privacy Laws

For patient-related data (e.g., patient name, ID), we aim to comply with HIPAA where applicable. You, as the user, are responsible for ensuring your input complies with health privacy laws in your region (e.g., obtaining owner consent).

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, App features, or legal requirements. Updates will be posted in the App with a revised "Last Updated" date. Significant changes may include email notification. Continued use after updates means you accept the new policy.

11. Contact Us

For questions, rights requests, or concerns, contact us at:

Email: codeandcraft3d@gmail.com
Address: Code and Craft 3D
San Francisco, CA

We'll address your inquiries in compliance with global privacy regulations.